Carta Fund Tax

Carta Fund Tax is a 0 to 1 product I designed and launched to bring delightful experiences to one of the most chaotic workflows in venture capital: tax filing. We transformed manual tax processes into a transparent and guided product experience for VC customers. As the sole designer on the team, I held workshops, interviewed customers, jammed on ideas with tax CPAs, reviewed IRS regulations with legals, and iterated on the product over two annual tax seasons.

The new Tax product not only resulted in over $15m ARR, but most importantly, customers now have full transparency and sense of control over granular filing across all of their funds and investors.

Case study ↗️

My role

Product design, customer research

Approve, sign and file with the IRS

Team

PMs, PMM, Engineering, CPAs and Tax delivery team

Context-aware data collection to only ask relevant questions tailored to each fund

Investors (LP) are able to access tax forms securely and efficiently without needing to log in

Timeline

10/2023 - 12/2023, 6/2024 - 8/2024

Share tax forms to investors (LP) with multi-factor authentication

Quarterly tax estimates to help customers with financial planning

Investor portal for investors to audit tax returns across investments and tax years

Tax dashboard for customers to track tax return progress across all fund entities, and to drill down into tasks